FAQ
Frequently asked questions
The questions we hear most about booking, check-in and check-out, amenities and getting around.
Where is the property, and how long does it take to reach Florya?
We're in Zeytinlik, Bakırköy (Fazılpaşa Sokak No:4). Florya is 15–20 minutes away by car, depending on traffic; Istanbul Aquarium is about 30 minutes in total by Marmaray, including the walk to the station.
How do I get from Bakırköy to Istanbul Aquarium?
Walk 8 minutes to Marmaray Bakırköy station, take a train towards Halkalı and get off at Florya Akvaryum. The total journey is about 30 minutes. Check the current timetable for departure times.
Which apartment suits families with children?
The Two-bedroom apartment (2+1) suits families of 4–5, and the One-bedroom apartment (1+1) suits families of 2–3. If you're travelling as a couple or on your own, the Studio apartment (1+0) is practical. Every apartment has its own kitchen.
Does the building have a lift, and is it easy with a pram?
Yes. The building has a lift and security cameras, so getting upstairs with a pram, suitcases and shopping bags is easy. It's a comfortable choice for guests travelling with older relatives too.
Where can I find the aquarium's opening hours and ticket information?
The aquarium's hours and ticket details are updated from time to time. We recommend checking the official Istanbul Aquarium website before your visit for the most accurate information.
What are the check-in and check-out times?
Check-in is from 14:00 and check-out is until 11:00. If you'd like an early check-in or a late check-out, ask in advance; it depends on availability. If you're arriving late at night, let us know beforehand so we can plan your arrival together.
How do I make a booking?
Call 0532 655 43 32 or send a WhatsApp message; just tell us your dates and the number of guests. We'll let you know the price and availability straight away, and your booking is confirmed by written message. You don't need to share your card details online.
Is it easy to get to the city centre after a day in Florya?
Yes. From Bakırköy station, take a train towards Gebze: Yenikapı is about 15 minutes away and Sirkeci about 20. Sultanahmet takes about 35–45 minutes in total via Sirkeci.
Can I write to you in English?
Yes. Message us on WhatsApp in English with your dates and the number of guests, and we'll reply in English.
Can’t find the answer?
Ask us 24/7 by phone or WhatsApp and we’ll answer right away.